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  1. 게시판
  2. NOTICE

NOTICE

공지사항입니다.

게시판 상세
subject Customer Service _ Returns & Exchanges
writer ARIAK (ip:)
  • grade 0점  
  • date 2019-08-15 15:25:32
  • vote 추천하기
  • hit 361

1. Returns & Exchanges

 

ARIAK has a return policy itself.  Customer who would like to return has 14days following the delivery date on our official website and other online select shops.

 

Please, visit our official website and submit your request with information such as the order number and order email. Also, you can send an email to our official email with that information above.

 

Please note that our staff will evaluate the product before proceeding with returns or exchanges.

 

Make sure the product must be returned to us in its original condition with an envelope and your information.

Please make sure all items are exactly in perfect condition as you received the product including all tags still attached and same related elements such as box, labels and accessories.

 

The parcel has to be sent back to our warehouse within 14 days after your return submission.

Pleas note that return should be proceed for 5-10days once our staff receive the parcel and start evaluating product’s condition. Your refund will be proceeding as soon as possible and you can receive confirmation email when your request has been accepted.

 

Moreover, the product you purchased is exchangeable into a different size and colours based on stock availability. Please check the stock when you submit an exchange request at ariakofficial.com.

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