1.
Returns & Exchanges
ARIAK
has a return policy itself. Customer who
would like to return has 14days following the delivery date on our official
website and other online select shops.
Please,
visit our official website and submit your request with information such as the
order number and order email. Also, you can send an email to our official email
with that information above.
Please
note that our staff will evaluate the product before proceeding with returns or
exchanges.
Make
sure the product must be returned to us in its original condition with an
envelope and your information.
Please
make sure all items are exactly in perfect condition as you received the
product including all tags still attached and same related elements such as box,
labels and accessories.
The
parcel has to be sent back to our warehouse within 14 days after your return
submission.
Pleas
note that return should be proceed for 5-10days once our staff receive the parcel and start evaluating
product’s condition. Your refund will be proceeding as soon as possible and you
can receive confirmation email when your request has been accepted.
Moreover, the product you
purchased is exchangeable into a different size and colours based on stock availability.
Please check the stock when you submit an exchange request at ariakofficial.com.